GUEST-Kits for a hospitality business guest Internet service 

All hospitality businesses have one thing in common

Hospitality businesses provide Internet access for guests; this might be a computer in a room (businesses center?) or a limited range WiFi Internet service (lobby area). Many hotels and resorts provide good WiFi coverage to guest rooms and guest common areas such as restaurants and conference rooms.

Providing good WiFi Internet coverage throughout the business property so that all guests are happy with the service, requires a lot of equipment and is expensive.  Your guests will appreciate a WiFi Internet service that is reliable and provides each guest with a good data speed. Our Guest Internet family of controllers manages your Internet service by ensuring that only guests can use the Internet service and that the service is protected from abuse that would slow the Internet for everyone. The free Guest Internet cloud management can be used to monitor the Internet service from anywhere and can send alerts if any part of the system fails.

GUEST-kits come in three sizes, small, medium and large. The size of the kit chosen is determined by the size of the property and the number of guest rooms. Each kit is explained in the sections that follow. Hospitality businesses that have a very large property area can call Guest Internet to ask about extra-large custom configured kits.

GUEST-kit property installations

There are two types of hospitality business that can benefit by installing a Guest Internet GUEST-kit.

• A new hospitality business with no guest WiFi service installed, where the owners are seeking an economical system that has great performance.
• A hospitality business that had a guest WiFi system installed many years ago and the service results in guest complaints; technology ages quickly and the current technology offers a better performance with greater reliability.

Guest Internet GUEST-kits will reduce the equipment cost for a new hospitality business where WiFi Internet is to be installed. The GUEST-1 and 2 kits are suitable for installations where the ISP Internet speed is up to 250Mb/s. The GUEST-3 kit is suitable for installations that have up to 500Mb/s Internet data speed provided by the ISP.

GUEST-kits can be installed to upgrade an older property where the guests complain about the poor WiFi Internet service. Many hospitality business managers hear the same complaints about the WiFi Internet.

• The Internet is too slow.
• I can't get the WiFi in my room.
• I can’t connect to the Internet.
• The Internet connection process is too complicated.
• My laptop will connect but my phone won’t connect.
• Etc.

These complaints indicate that the WiFi technology installed in the hospitality business is old and does not work well with the current high performance computers and mobile devices. Increasing the wireless coverage throughout the property and using the current generation of wireless WiFi products solves many of these issues. This is achieved with the installation of more wireless access points at selected locations throughout the property.

GUEST-kit benefits

GUEST-kits offer better performance than alternative solutions and also have a lower cost than any alternative. The Guest Internet controller shares your Internet connection with many guests and protects your Internet service from abuse. Each GUEST-kit is pre-configured and almost ready for use, with a final easy step of completing the controller setup wizard to generate the custom login page. No special technical knowledge is required. Choose how you will control guest’s access to the Internet; access codes are the popular choice. The wireless access points and the PoE Ethernet switch are ready to connect and use.

Guest Internet will protect your business with a Payment Card Industry Data Security Standard (PCI DSS) compliant firewall that blocks access to business computers and point of sale terminals. Guest Internet performance and failure monitoring will send an email alert if any access points, the controller or the ISP Internet connection fails. Get daily performance and use reports sent to your email. Guest Internet systems can be easily expanded from a small business to a large business, and expanded further using the Guest Internet cloud to manage the guest WiFi service for a group of businesses.

GUEST kits offer important benefits for the manager or owner of the hospitality business.

• The products that are required to install the guest WiFi system are included with the kit, the buyer only needs to purchase or use existing Ethernet cables that connect the wireless access points to the Ethernet switch.
• The GUEST kits are pre-configured with detailed installation instructions, and don't require a technical expert to install the kits and make operational; much easier than purchasing different products then having to configure the products.
• GUEST kits are very economical and cost much less than purchasing the products separately.

There are three Guest Internet GUEST kits that cover a wide range of hospitality businesses with different sizes of kits.

• Hotel, motel, resort, B&B, hostel, student accommodation, etc.

Guest Internet can provide guest WiFi systems for larger hospitality businesses, contact us to request more information about larger kits.

GUEST-kit features

The GUEST-kits include the following features,

• Share your Internet service with many guests ensuring that each has a great Internet service.
• All the products that you need in one low-cost kit to install the WiFi Internet service for guests.
• The GUEST kits have low-cost high performance products.
• Easy self-install and management of the Internet service, you do not depend on others.
• Multi-language: English and Spanish.
• Print vouchers with access codes to give people access: duration, data speed and data limits.
• Monitor the service for failures: get alerts.
• Protection from abuse of the Internet service; prevents unauthorized Internet access.
• No other fees, maintenance, license, software, services or contracts.
• Free support, free upgrades.
• Free cloud service; manage the WiFi Internet service from anywhere.
• Branding is easy to customize your hospitality business Internet service.

Internet access procedure for guests accessing a GUEST-kit service

The hospitality business issues Internet access codes to guests to control the use of the Internet. The access codes can be generated using the Guest Internet controller or using the free cloud services. Access codes can be printed as vouchers and issued to guests.

The procedure that guests use to connect to and use the WiFi Internet service is as follows:

• Connect the mobile device WiFi to the WiFi service by selecting the name of the WiFi (called the SSID, which can be printed on the voucher) using the mobile device.
• Open a browser window then open a new browser tab.
• Type in the name of the login page; aplogin.com
• Get the Internet access code from the voucher and type it into the login page box.

The next figure shows the login page open in a browser. The box where the code is typed is visible on the login page. The access code is printed on the voucher and typed into the login page, and then the button is clicked. If the code is valid the person will get access to the Internet.

GUEST-1 small kit

The GUEST-1 kit is suitable for a hospitality business property that has up to 16 guest rooms. The actual number of rooms depends on the internal construction of the building. If internal property walls are constructed using studs and sheetrock then wireless access points can be installed along corridor ceilings with one wireless access point for four rooms. The wireless access points connect back to a central location using Ethernet cables. If the internal wall construction is denser material, such as brick, then it may be necessary to run an Ethernet cable to each room.

The GUEST-1 kit has the products required to install the Internet WiFi service for a smaller hospitality business, such as a B&B or motel. 

The GUEST-1 kit contains the following items.

• Guest Internet GIS-R4 controller that manages the WiFi service for the guests.
• Power over Ethernet (PoE) switch SP0402 that powers the AP200 wireless access points.
• Four AP200 indoor ceiling mounted wireless access points for 2.4GHz with omni-directional antennas. The AP200’s are pre-configured with the SSID 'Hot Spot'.
• Two 30cm Ethernet cables to connect the GIS-R4 and SP0402 products.
• One 3m Ethernet cable to test the AP200b wireless access points.

The customer has to provide the Ethernet cables that connect the PoE switch to each AP200 wireless access point that will be installed through the building. If an older system is being upgraded then the Ethernet cables can be reused.

The diagram below shows how the GUEST-1 kit products are connected and installed in the network. The length of the Ethernet cable between the SP0202 PoE Ethernet switch and each AP200 wireless access point cannot exceed 100m (300ft).

• The WAN port of the GIS-R4 connects to the Internet router LAN port
• One LAN port of the GIS-R4 connects to the SP0402 Uplink port.
• Each Link port of the SP0402 connects to the WAN/PoE port of a AP200 wireless access point.

The administrator computer is connected to one of the GIS-R4 LAN ports. This computer is required for the initial configuration and also to generate access codes. The computer is not required for normal operation.

GUEST-2 medium kit

The GUEST-2 kit is suitable for a hospitality business property with 16 to 32 guest rooms. The actual number of rooms depends on the internal construction of the building. If internal property walls are constructed using studs and sheetrock then wireless access points can be installed along corridor ceilings with one wireless access point for four rooms. The wireless access points connect back to a central location using Ethernet cables. If the internal wall construction is denser material, such as brick, then it may be necessary to run an Ethernet cable to each room.

The GUEST-2 kit has the products required to install the Internet WiFi service for a smaller hospitality business, such as a B&B or motel. The GUEST-2 kit contains the following items.

• Guest Internet GIS-R4 controller that manages the WiFi service for the guests.
• Power over Ethernet (PoE) switch SP0802 9+2 ports that powers each of the AP200 wireless access points.
• Eight AP200 indoor ceiling mounted wireless access points for 2.4GHz with omni-directional antennas. The AP200’s are pre-configured with the SSID 'Hot Spot'.
• Two 30cm Ethernet cables to connect the GIS-R4 and SP0802 products.
• One 3m Ethernet cable to test the AP200 wireless access points.

The customer has to provide the Ethernet cables that connect the PoE switch to each AP200 wireless access point that will be installed through the building. If an older system is being upgraded then the Ethernet cables can be reused.

The diagram below shows how the GUEST-2 kit products are connected and installed in the network. The length of the Ethernet cable between the SP0802 PoE Ethernet switch and each AP200 wireless access point cannot exceed 100m (300ft).

• The WAN port of the GIS-R4 connects to the Internet router LAN port.
• One WAN port of the GIS-R4 connects to the SP0802 Uplink port.
• Each PoE LAN port of the SP0802 connects to the WAN/PoE port of an AP200 wireless access point.
• The administrator computer is connected to one of the GIS-R4 LAN ports. This computer is required for the initial configuration and also to generate access codes. The computer is not required for normal operation.

GUEST-3 large kit

The GUEST-3 kit is suitable for a hospitality business property with 32 to 64 guest rooms. The actual number of rooms depends on the internal construction of the building. If internal property walls are constructed using studs and sheetrock then wireless access points can be installed along corridor ceilings with one wireless access point for four rooms. The wireless access points connect back to a central location using Ethernet cables. If the internal wall construction is denser material, such as brick, then it may be necessary to run an Ethernet cable to each room.

Te GUEST-3 kit has the products required to install the Internet WiFi service for a hospitality business, such as a motel or a hotel. The GUEST-3 kit contains the following items.

• Guest Internet GIS-R10 controller that manages the WiFi service for the guests.
• Power over Ethernet (PoE) switch SP1604 with 16+4 ports that powers each of the AP200 wireless access points.
• Sixteen AP200 indoor ceiling mounted wireless access points for 2.4GHz with omni-directional antennas. The AP200’s are pre-configured with the SSID 'Hot Spot'.
• Two 30cm Ethernet cables to connect the GIS-R10 and SP1604 products.
• One 3m Ethernet cable to test the AP200 wireless access points.

The customer has to provide the Ethernet cables that connect the PoE switch to each AP200 wireless access point that will be installed through the building. If an older system is being upgraded then the Ethernet cables can be reused.

The diagram below shows how the GUEST-3 kit products are connected and installed in the network. The length of the Ethernet cable between the SP1604 PoE Ethernet switch and each AP200 wireless access point cannot exceed 100m (300ft).

• The WAN port of the GIS-R10 connects to the Internet router LAN port
• One LAN port of the GIS-R10 connects to the SP1604 Uplink port.
• Each Link port of the SP1604 connects to the WAN/PoE port of a, AP200 wireless access point.
• The administrator computer is connected to one of the GIS-R10 LAN ports. This computer is required for the initial configuration and also to generate access codes. The computer is not required for normal operation.
  

Hospitality properties with 60+ guest rooms

Larger hotel and resort properties often require a careful analysis of the features that the business requires. Some of the requirements for large are listed below

• Use of one WiFi network for guests, staff, entertainment/TV’s, telephones and CCTV, with each isolated from the other.
• Centralized management and monitoring of all network services by data center staff.
• Several login types are required for different use, guests, conference center visitors, trade shows, etc.
• Improve the reliability by having the network connected to two or more ISP’s using a multi-WAN controller for failure
• Improved network performance to provide a service for many hundreds or thousands of guests by combining multiple ISP’s in a load balance network.

Please contact Guest Internet engineers to discuss your specific requirements, send an email to:

support@guest-internet.com

Other types of vacation businesses that need WiFi Internet for guests

There are many types of hospitality businesses where the GUEST-kits are not suitable. These businesses include the following;

• Campgrounds
• RV parks
• Cruise ships
• Holiday parks

Please contact Guest Internet engineers as Guest Internet has other types of kits that are suitable for the applications listed above.

support@guest-internet.com

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Guest Internet makes the best products for community WiFi, please contact:

support@guest-internet.com