WISPZONE takes every precaution to protect our customers' information. When customers submit sensitive information via a website, your information is protected both online and off-line. WISPZONE recognizes and respects the importance of individual privacy and values the confidence of its customers. Our goal is to provide a secure e-commerce interface for our customers while preserving individual privacy rights.
Use of Personal Information
Customers browse our Website catalog pages anonymously. However, when a customer decides to select a product purchasing function then our Website will request personal information to complete the purchasing process.
Personal information collected by the WISPZONE website is (1) a first and last name, (2) business name, (3) home address, including street name, name of a city or town, state and ZIP code, (4) a business address, including street name, name of a city or town, state and ZIP code, (5) an e-mail address, (6) a telephone number for contact during business hours. and (7) your credit card information for processing online purchase transactions.
WISPZONE collects domain information as a part of our statistical analysis of the use of our Website. This data enables us to numbers of customers that visit our Website and web pages, how often customers visit, and what parts of the Website customers visit most often. WISPZONE uses this information to improve our web-based offerings. This information is collected automatically and does not require customers to provide information.
Web Page Security
While on a secure WISPZONE page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. When our registration/order form asks customers to enter sensitive information, such as a credit card number, that information is encrypted.
We use SSL encryption to protect sensitive information online and we also do everything in our power to protect customer-information off-line. All of our customer’s information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need certain information to perform a specific job are granted access to personally identifiable information. No employees have access to our customers credit card information. Our employees must use password-protected computers to gain access to customer information. All employees are trained on our security and privacy practices and security updates are sent to all employees. The servers that we store personally identifiable information on are kept in a secure environment.
On our web site www.WISPZONE.com, we request information from customers on our order form. Here a customer must provide contact information and credit information. This information is used exclusively for billing purposes and to fulfill customers' orders. If we have any problem processing an order, this customer contact information will be used to contact the customer to resolve the problem.
Third Party Companies
We contract the services of a shipping company to ship orders, and a credit card processing company to bill customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We do not permit third party companies access to personally identifiable information except for the purpose of providing the services for which they are contracted.
We use "cookies" on the www.WISPZONE.com site to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. If you disable cookies on your computer then you will have to enter some information manually.
WISPZONE fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.
Notification of Changes
Any change to our security policy will be notified to all our customers via email. At the time of this message, customers who are not in agreement with the revised policy can request closure of their accounts and erasure of their personal information by sending a message to the following email: email@example.com, requesting account closure.
We use email links located on the "contact us" page to allow customers to contact us directly with any questions or comments. We read every message we receive reply promptly to every one. We may also use your comments to improve the website and software program that it uses.
To keep you informed about our latest offers, we will notify you of current promotions and specials via our newsletter sent to the email address that you provided to us. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us, or click on the ‘unsubscribe’ box on the WISPZONE website.
Surveys & Contests
From time-to-time we may request information from customers via surveys or contests for one or all of our sites. Participation in these surveys or contests is completely voluntary and the customer therefore has a choice whether or not to disclose this information. Information requested may include contact information, product information or demographic information. Contact information will be used to notify the winners and award prizes. Product information will be used to improve our range and stock of products that our customers may wish to purchase. Demographic information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Copyright © Fire4 Systems, Inc. (D.B.A. WISPZONE) 2008. All rights reserved